
Training Videos
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Add Individual and Sync
This video walks you through the process of adding a new individual to the system and ensuring their information is correctly synchronized. Ideal for users who need to add individuals to maintain up-to-date client profiles efficiently.
03:02 Minutes
Add Individual Without SSN
Learn how to add individuals to the database even when Social Security Numbers (SSNs) are not available. This video provides best practices for handling incomplete data while maintaining compliance.
02:32 Minutes
Add New User Account
Discover how to set up new user accounts step by step, from entering user details to configuring permissions. This guide ensures administrators can efficiently manage user access.
03:32 Minutes
Dashboard Overview
Get a comprehensive overview of the main dashboard, including its key features and how to navigate it effectively. Perfect for new users or those needing a refresher on maximizing dashboard utility.
03:36 Minutes
Dropdown List Maintenance
This tutorial explains how to maintain and update dropdown lists within the system, ensuring data integrity and streamlining user input processes.
02:57 Minutes
Graphical Dashboard Overview
Explore the graphical elements of the dashboard, including charts and visual data representations. Learn how to interpret and customize graphs for better insights.
02:59 Minutes
Manually Adding Appointments
A detailed guide on how to manually add appointments to ensure accuracy in both monitoring and documentation. This video is essential for effective management in non-appointment states.
02:57 Minutes
Profile ID and Cost Center
Understand how to assign and manage Profile IDs and Cost Centers. This video covers linking profiles to financial data for accurate tracking and reporting.
02:17 Minutes
Email Manager
Simplify and automate your organization’s email communication with Email Manager. Easily create campaigns, track engagement, and ensure compliance—all in one intuitive platform.
05:02 Minutes
Data Manager – Profile
Organize, update, and manage your data effortlessly with the Data Manager. Maintain accuracy and efficiency in one centralized platform.
03:42 Minutes
Logging In and Navigating PCRM
Learn how to log in and navigate PCRM effortlessly, ensuring a smooth start to managing your tasks.
02:44 Minutes
Quick Links
Access frequently used tools and features instantly with Quick Links, saving time and simplifying navigation.
02:47 Minutes
Renewal Dashboard
Track and manage renewal activities with ease using the Renewals Dashboard, ensuring no deadlines are missed.
03:56 Minutes
Change Notifications Appointments
Learn More about Change Notifications Appointments.
03:38 Minutes
CE Courses and Training Detail
Learn More about CE Courses and Training Detail.
02:54 Minutes
Regulatory Action Change Notifications
Learn More about Regulatory Action Change Notifications.
03:26 Minutes
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