Training Videos

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Add-Individuals-and-Sync_Edited

Add Individual and Sync

This video walks you through the process of adding a new individual to the system and ensuring their information is correctly synchronized. Ideal for users who need to add individuals to maintain up-to-date client profiles efficiently.

03:02 Minutes

Add-New-User-Accounts_Edited

Add Individual Without SSN

Learn how to add individuals to the database even when Social Security Numbers (SSNs) are not available. This video provides best practices for handling incomplete data while maintaining compliance.

02:32 Minutes

Add New User Accounts

Add New User Account

Discover how to set up new user accounts step by step, from entering user details to configuring permissions. This guide ensures administrators can efficiently manage user access.

03:32 Minutes

Dashboard-Overview__Edited

Dashboard Overview

Get a comprehensive overview of the main dashboard, including its key features and how to navigate it effectively. Perfect for new users or those needing a refresher on maximizing dashboard utility.

03:36 Minutes

Dropdown-List-Maintenance_Edited

Dropdown List Maintenance

This tutorial explains how to maintain and update dropdown lists within the system, ensuring data integrity and streamlining user input processes.

02:57 Minutes

Graphical-Dashboard-Overview_Edited

Graphical Dashboard Overview

Explore the graphical elements of the dashboard, including charts and visual data representations. Learn how to interpret and customize graphs for better insights.

02:59 Minutes

Manually-Adding-Appointments_Edited

Manually Adding Appointments

A detailed guide on how to manually add appointments to ensure accuracy in both monitoring and documentation. This video is essential for effective management in non-appointment states.

02:57 Minutes

Profile-ID-and-Cost-Center__Edited

Profile ID and Cost Center

Understand how to assign and manage Profile IDs and Cost Centers. This video covers linking profiles to financial data for accurate tracking and reporting.

02:17 Minutes

Email-manager_Edited

Email Manager

Simplify and automate your organization’s email communication with Email Manager. Easily create campaigns, track engagement, and ensure compliance—all in one intuitive platform.

05:02 Minutes

Data-Manager-Profile

Data Manager – Profile

Organize, update, and manage your data effortlessly with the Data Manager. Maintain accuracy and efficiency in one centralized platform.

03:42 Minutes

Logging-In-and-Navigating-PCRM

Logging In and Navigating PCRM

Learn how to log in and navigate PCRM effortlessly, ensuring a smooth start to managing your tasks.

02:44 Minutes

Quick-Links

Quick Links

Access frequently used tools and features instantly with Quick Links, saving time and simplifying navigation.

02:47 Minutes

Renewal Dashboard

Renewal Dashboard

Track and manage renewal activities with ease using the Renewals Dashboard, ensuring no deadlines are missed.

03:56 Minutes

Change-Notifications-Appointments

Change Notifications Appointments

Learn More about Change Notifications Appointments.

03:38 Minutes

Change-Notification-License

Change Notification License

Learn More about Change Notification License.

03:38 Minutes

Add-BE-and-Sync-with-PDB

Add BE and Sync with PDB

Learn More about Add BE and Sync with PDB.

02:30 Minutes

Application-Tracking

Application Tracking

Learn More about Application Tracking.

03:01 Minutes

Appointment-Transactions

Appointment Transactions

Learn More about Appointment Transactions.

03:21 Minutes

CE-Courses-and-Training-Detail

CE Courses and Training Detail

Learn More about CE Courses and Training Detail.

02:54 Minutes

Non-Resident-Licensing

Non-Resident Licensing

Learn More about Non-Resident Licensing.

04:55 Minutes

Non-Resident-Renewals

Non-Resident Renewals

Learn More about Non-Resident Renewals.

04:07 Minutes

Regulatory-Action-Change-Notifications

Regulatory Action Change Notifications

Learn More about Regulatory Action Change Notifications.

03:26 Minutes

State-Connect

State Connect

Learn More about State Connect.

03:48 Minutes

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