Designed as a Web-based service, PCRM allows a carrier to focus on its primary business. However, more than an automated manager of a mind-boggling number of processes, PCRM Carrier is a true end-to-end solution that manages the entire lifecycle of a professional’s licensing and compliance requirements, from appointment approvals, renewals and terminations, reconciliations situations, as well as continuing education.

Proven effective, PCRM Carrier dramatically reduces the complexity and time it takes to make certain compliance with state regulatory systems is achieved and maintained. PCRM Carrier manages internal compliance workflow, files appointments and terminations, automates the appointment reconciliation process across multiple states, tracks continuing education across all states and provides secure linkages to carriers’ internal IT systems and enterprise-level applications.

PCRM Carrier Highlights

• Receives electronic appointment requests from participating brokerage firms
  
• Appoints agents in all states supported by NIPR (manually or batch upload)
  
• Proactive emails notifications for appointment renewals
  
• Tracks agent appointments
  
• Reconciles appointment information
  
• Tracks agent licenses
  
• Electronic PDB lookup and option to update producer profile with PDB
  
• Tracks certificate of authorization in all states and three jurisdictions for all types of carriers
  
• Runs background checks on agents from profile
  
• Integrates with internal legacy systems
  
• Configurable to your needs
  

PCRM Carrier Benefits

• Reduces Total Cost of Compliance©
  
• Avoids state fines and penalties by ensuring and confirming professionals' compliance
  
• Provides effective management reports and workflow reminders, including PCRM Compliance Dashboard
  
• Consolidates Licensee information into a single, integrated profile
  
• Verifies producer information at time of appointment
  
• Identifies producers who are qualified to sell additional lines
  
• Tracks state fees for appointments and impact of insurer's business line changes on appointments
  
• Flags profiles with any disclosure issues

PCRM Carrier Features

• Maintains producer license information across all states to verify compliance
  
• Tracks producers by agencies and insurer group companies
  
• Manages appointments and terminations across all US States for insurer group companies
  
• Communicates appointments and terminations to states electronically (where available)
  
• Automatically creates of appointments and terminations on approval
  
• Tracks renewals and continuing education for all or selected lines (e.g. Flood)
  
• Sends notifications to producers for timely actions
  
• Electronically submits renewals for producers
  
• Applies state-specific rules through PCRM Compliance Rule Repository
  
• Records disciplinary information against producers
  
• SOA-based architecture integrates with Insurer's existing systems

Handling Appointments

• Brokers or agents can request appointments online or with hard-copy forms
  
• Insurer can view all requests through customized Compliance Dashboard
  
• Options for insurer to approve or reject documents manually or by validating licenses online with PDB (Producer Data Base)
  
• Automatically synchronize your data with PDB
  
• System sends action notification to applicant
  
• Electronically submits appointments and terminations to states
  
• Automatically creates appointments and terminations with profile on approval
  
• Handles appointment renewal notifications and supports electronic appointment renewals for states (where supported)
  
• Manages appointments and terminations across all US States for carrier group companies
  
• Integrates with CARR report of NIPR
  
• PCRM Gateway sends appointments electronically to states & synchronizes responses

Online Functions

• Provides online interface to update license information
  
• Tracks producer appointments and terminations with insurers online to reduce mistakes and improve response
  
• Submits appointments and terminations to states electronically (where available)
  
• Consolidates and tracks insurer relationships in one location
  
• Makes continuing education available through a Web browser-accessible training portal

Online Continuing Education Courses

• Tracks producer's continuing education requirements on state-by-state basis
  
• Can provide online producer/employee training portal
  
• Rhoads Online Institute, a licensed provider, provides content including custom course development
  
• Content Migration Services move client's classroom-based content online
  
• Electronically submits course completion to appropriate states
  
• Supports single or multiple providers for all CE requirements regardless of resident state