Insurance Claims 101 provides an introduction to the role that claims plays in the insurance business.  The areas covered in the course include:

• functions of the claims department among the many other insurance company functional areas
• defines and reviews the various types of claims adjusters
• defines and describes the major types of property and casualty claims and outlines their distinctions
• property
• casualty
• workers compensation
• explores the role of the claims adjuster in light of government insurance department regulation

Insurance 101 provides an introduction to the concepts, terminology and practical applications of insurance as a risk management tool. Key areas of study include:

• the core concept of "risk" and how insurance is a means of transferring risk from an individual or business entity to an insurer 
•  the structure and scope of the insurance market
•  insurance company operational areas and how they relate to one another
• growing trends in the “insurance business”
• the role of insurance within the risk management process

Insurance Underwriting 101 provides an introduction to the goals and methodologies of the insurance underwriting process and key functions.  Areas of study include:

• the function of the underwriting department among the many other insurance company functional areas
• the basics of the property and casualty risks  to be underwritten
• underwriting considerations connected with property and casualty insurance lines
• the need for reinsurance as a major component in underwriting
• current issues in underwriting

Life and Health Insurance 101 provides an introduction to the core concepts, practices and terminology of the life and health insurance sector.  Areas of study include:

• life insurance contracts in the general context of insurance and contracts
• fundamentals of life insurance
• most common types of life insurance policies:
• term
• traditional whole life
• interest-sensitive whole life policies
• important policy provisions, options and exclusions
• underwriting and delivery of life policies

Long Term Care Insurance provides an introduction to the growing need for long term care of the elderly and disabled and the role of long term care insurance in assisting individuals and families in addressing this issue. Areas of study include:

• the demographic and cultural factors driving the need for long term care
• types of long term care facilities and services
• role of Social Security and other government programs in addressing long term care requirements
• private long term care insurance programs
• long term care underwriting and pricing methods

Property & Casualty Insurance 101 provides an introduction to the concepts, terminology and practical applications utilized within the property and casualty insurance business. Areas of study include:

• basic concepts of risk management and insurance and their roles in commercial & personal insurance markets
• major types of property and casualty insurance
• property
• casualty
• workers compensation
• functions of underwriting, claims and administration departments among many insurance company functional areas
• P&C marketing and distribution channels

Insurance Accounting and Finance 101 provides an introduction to the concepts, terminology and methods utilized to manage the financial aspects of the insurance business.  Areas of study include:

• the financial nature of insurance companies
• insurance accounting and how it differs from standard GAAP accounting
• the two most fundamental financial statements of any business, and the information that they contain for insurance companies
• key measures of financial performance used to analyze the performance of insurance companies
• special rules followed in reinsurance accounting
• financial monitoring of insurance companies by regulators
• rating agencies that measure and report the financial performance of insurance companies, and how they issue ratings

Introduction to Insurance Claims and Underwriting provides an introduction to the concepts, terminology and methods utilized in two of the core functional areas of insurance organizations and examines the integration of underwriting and claims decision making.  Areas of study include:

• functions of claims departments among many insurance company functional areas
• various types of claims adjusters
• major types of property and casualty claims
• role of claims adjuster in light of insurance department regulation
• function of  underwriting department among  insurance company functional areas
• basic types of property & casualty risks  underwritten
• underwriting considerations associated with property and casualty insurance lines
• reinsurance as a major component in underwriting

Elements of Insurance Claims and Underwriting is an intermediate level course that addresses the specifics of claims within the major lines of insurance. Areas of study include:

• adjusting property losses
• adjusting liability losses
• understanding medical losses
• Workers Compensation insurance
• Employers Liability
• the role of the Claims Adjuster
• with regard to underwriting, the module will cover:
• Reinsurance
• General Liability
• Underwriting
• Property
• Casualty
• Auto
• Crime insurance

Underwriting Through the Insurance Market Cycle is an intermediate level course that examines the impact of the insurance market cycle on underwriting practices and results.  Areas of study include:

• the impact of the Insurance Market Cycle on Underwriting
• how does the cycle impact underwriting and profitability
• causes of  the Insurance Market Cycle
• how can underwriting be handled more effectively in any part of the cycle
• four keys to successful insurance underwriting:
• decisions driven by prudent underwriting and ROE
• focus on risk and cycle management
• integrated, selective underwriting and rigorous control systems
• diversified business portfolio, using reinsurance, geographic diversification, and a broad business mix

Annuities is an intermediate level course that focuses on the specific terminology, characteristics and uses of annuities in a comprehensive personal investment and risk management strategy.  Areas of study include:

• the nature and characteristics of annuity products and contracts
• how annuities differ from standard life insurance products and contracts
• the role of annuities in a personal risk management and investment strategy
• annuities distribution and sales
• current topics

Medicare Supplement Insurance is an intermediate level course that focuses on the terminology, goals and characteristics of Medicare Supplement Insurance policies and programs. Areas of study include:

• overview of the US Medicare Program
•  Medicare Program options:
• original Medicare Plan, which is split into two parts
• Part A which is the Basic Hospital Plan
• Part B, Supplementary Hospital Plan
• Medicare Advantage Plan which contains:
• Medicare Health Maintenance Organization Plans
• Medicare Preferred Provider Organization plan
• Medicare Private Fee-for-Service plan
• Medicare Special Needs Plan
• introduction to Medicare supplement insurance policies
  

Commercial General Liability is an intermediate level course that examines the terminology, risks, and related insurance policy that address the liability exposures of businesses operating in the US.   Areas of study include:

• review of business insurance concepts
• general liability exposures to which commercial enterprises operating in the US are exposed
• the policy designed to address these exposures
• important CGL Policy provisions

Commercial Building and Personal Property is an intermediate level course that examines the terminology, risks and related insurance policies that address the property exposures of commercial enterprises operating in the US.  Areas of study include:

• review of business insurance concepts
• overview of commercial property exposures
• Commercial Building and Personal Property Form
• use of Causes of Loss forms.

Flood Insurance is an intermediate level course that examines the terminology, limitations and coverages that have been developed to address the risk of flood in the US market.  Areas of study include:

• review of property insurance basics
• limits of personal and commercial lines property contracts sold in the US voluntary market (sold by insurers)
• overview of the US National Flood Insurance Program (NFIP)
• community requirements for participation
•  individual requirements for participation
• NFIP coverage and exclusions
  

Homeowners Policy is an intermediate level course that examines the terminology, limitations and coverages provided to address the risks experienced by individual homeowners in the US market.  Areas of study include:

• review of basic property and casualty terms and policy provisions
• the market for the Homeowners Program in the US
• Homeowners Program coverages, additional coverages, conditions and exclusions
• “package policies”- insurance policies which combine traditional property coverages for fire and windstorm losses with traditional casualty coverages for personal liability and theft losses to provide comprehensive coverage in a single “package”
• property and casualty endorsements

Personal Auto Policy is an intermediate level course that examines the terminology, limitations and coverages provided to address the risks experienced by individual owners of automobiles in the US market. Areas of study include:

• review of basic property and casualty terms and policy provisions
• the market for the Personal Auto Policy in the US
• Personal Auto Policy coverages, additional coverages, conditions and exclusions
• Personal Auto Policy endorsements

Workers Compensation 101 is an intermediate level course that examines the terminology, goals, limitations and coverages associated with the US Workers Compensation Insurance Program. Areas of study include:

• the context for workers compensation insurance in the general property and casualty insurance product line
• the need for workers compensation insurance
• the need for employers liability insurance to protect employers from injury related lawsuits
• Benefits and limitations of the Workers Compensation Program

Understanding Risk Managers and Risk Management is an advanced course that focuses on recent research into the risk management decision process, characteristics of corporate risk managers and case studies of major corporate disasters and risk management practices. Areas of study include:

• recent developments in corporate risk management practices
• profiles of Risk Manager’s education, experience and decision making patterns
• how Risk Managers assess corporate risks
• improving the assessment process
• roles of brokers and insurers in managing corporate risks
• understanding the role of the Risk Manager - strategies for building or improving the effectiveness of the risk management process